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HealthInternal Medicine
By kimquint
Category: Health. Viewed 384 times. Created September 2014.     Disclaimer.   
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How Internal Medicine Processes referrals

                 
Provider indicates referral is needed
Patient checks out with PSR
PSR is responsible to enter information in referral, process insurance, and get patient scheduled
Patient given appt date and time
Information entered into referral








YES

NO
 
 
 
Patient keeps appointment
Patient is a no show for appointment









 
 
 
Did office receive information?
office not notified







YES

NO

 
 
 
Information scanned into patients EMR
"when time is available" separate PSR will review outstanding referrals, contact office to see what happened.









 
 
 
information sent to physician to determine next steps.