HealthInternal Medicine
A Flowchart by kimquint
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How Internal Medicine Processes referrals

Provider indicates referral is needed
Patient checks out with PSR
PSR is responsible to enter information in referral, process insurance, and get patient scheduled
Patient given appt date and time
Information entered into referral


Patient keeps appointment
Patient is a no show for appointment

Did office receive information?
office not notified



Information scanned into patients EMR
"when time is available" separate PSR will review outstanding referrals, contact office to see what happened.

information sent to physician to determine next steps.