Science & Nature Concession Tree
A SelectSmart.com Flowchart by scubasteve
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Trane Product Defect Concessions

                 
Product Defect?
YES
Trane Product?
YES
Was a local or factory labor warranty sold?
YES
File claim against local or factory warranty first. Log claim on concession spreadsheet.
 

NO


NO


NO




See Process Defect Decision Tree
See Non Trane Decision Tree.
Was product defect found during startup or before?
YES
File a 100% Trane concession. Log claim on concession spreadsheet
 





NO




 
 
Product defect after startup?
YES
File a 50% Trane concession. Log claim on concession spreadsheet.