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Help determine if discipline is required following an "incident".                 An incident occurs - safety, performance, attendance, behavior, etc. YES Does incident violate procedure, guidelines, work rules, etc YES Was incumbent aware of the procedure, guideline, work rule, etc? YES Take disciplinary action.   NO NO   Is this a repeat of a previous incident or behavior that should have been avaoided? YES Would a "reasonable man" known better? Common sense? YES Take disciplinary action   NO NO   No Discipline required. Is there a need for a procedure or work rule/guideline? No discipline - but retrain employee, create guidelines, etc.     YES   Develop and communicate guideline.