How-toKaleidescape Problem
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Troubleshoot Kaleidescape playback

                 
Check in downstairs closet, is Kaleidescape player lit up and blue?
YES
Check upstairs closet and make sure Kaleidescape server is powered on and blue. Is it?
YES
Press the buttons on the universal remote or touch panel to select the Kaleidescape again. Do you see the movie display?
YES
You are done.
 

NO

YES

NO


NO




Is Kaleidescape player lit up amber?
Flip down the door and turn on the unit with the power button. Does it come on and turn blue?
Call Andy
 
 

NO


YES

NO





Press power button on right of Kaleidescape player, does player come on and light up?
YES
Go back to the start of this flowchart.
Check the power to the kaleidescape server and make sure there are no breakers tripped. Call Andy if needed further.
 
 

NO








Make sure player is plugged in to power and make sure a breaker has not tripped. Call Andy if need further help.