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Will explain Instruction for ITSD to follow if issue is reported                 Issue is Reported by Supplier Issue Reported by Client/Internal SBS User YES ITSD to Check whether it is affecting more than 1 PC     YES YES Use FireFox or Chrome broweser and check whether you are able to access http://go.tradeshift.com NO Raise VQSM and log call with ITTS Check there is no local POP Up Blocker YES Disable POP ub blocker and recheck invoice is visible YES END YES YES Ask user to check again and contact there Local IT END