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Process determining and responding to Unemployment Claim                 Is the claimant your office's employee? NO Forward to responsible office.       Has the employee's assignment ended? NO Has the employee's hour been reduced to part time hours? NO Answer claim - no changes to employees hours.   YES YES   Determine last day worked. Is it the same as what the claimant provided? Cannot deny claim. Offer additional placement. Did employee accept assignment? NO Notify IDOL claimant refused available work.   YES YES   Did assignment end due to lack of work? Notify IDOL claimant's hours have increased.