ComputerCan the client authenticate?
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Can the client authenticate to the WLAN?
YES
Can the client get an IP address?
 
 
 

NO








Does the client wireless driver support the Extensible Authentication Protocol used? (PEAP/MS-CHAPv2)
YES
Does the OS support PEAP? (MS-CHAPv2)
YES
Does the 802.1x supplicant support PEAP? (MS-CHAPv2)
YES
Are any cached credentials for connecting to the wireless correct?
YES
Is the array able to communicate with the Radius Server?

NO


NO


NO


NO


Update the client driver.
Update to the appropriate service pack level.
Use Windows to manage wireless settings.
Make sure credentials are correct.