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“Hello, I can’t send this urgent email to a person I just met. I called him and checked, and he told me that he had not received it. Please help!”                   Was the email sent out to the client?       YES NO   Notify the client that the email was received by their mail server. Is there any issues regarding accessing your account?     YES NO   The most common problem for most people is that they were not able to sign on. Check User Name or Password by clicking on the Password Wizard.   Is your browsers up to date?   NO YES     Certain email servers require the newest update in order for an email to be sent. Update browser by going into settings. Was the email sent to the correct domain?   YES NO     Contact Customer Service for further assistance.   Domains must be fully specified. Fix the domain and make sure that the addresses are properly formatted.