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BusinessCurrent Process
By KRJ1965
Category: Business. Viewed 893 times. Created June 2015.     Disclaimer.   
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Will explain the current resolution process in Guest assistance.
             
GUEST CONTACT
INCIDENT CLOSED
 
 
 









ACQUIRE GUEST DETAILS
 
 
 
 









CONFIRM STAY (WINAI)
 
 
 
 









CREATE INCIDENT DETAILS (RIGHT NOW)
 
 
 
 









PROPERTY NOTIFICATION (Property & RVP)
 
 
 
 









GUEST RESOLUTION
 
 
 
 









GUEST ASSISTANCE INCIDENT UPDATED