Work through any issues you are having with ShutterShare
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My software is not pulling photos.
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Is the watch folder set to the correct format? Pics folder for individual photos, strip logo folder for a strip logo format
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Is the internet connection set for a home or work connection? To verify, go to control panel, network and sharing center
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My Android device only says 'connecting to server'
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Is the internet connection set for a home or work connection? To verify, go to control panel, network and sharing center
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Is the Windows Firewall turned off on the computer? To verify, go to control panel and then windows firewall
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Are there any third party antivirus programs installed? You will need to uninstall or completely turn off.
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I can't get to my settings screen.
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Make sure you are on a main screen. Return to the main screen if on a sharing or filtering screen.
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Try holding f1 for around 3 seconds
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Troubleshooting Tree
