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Hotline center will send referral to region
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CBL is assigned secondardy on all referrals in the CB zip codes, (with at least one person identified as AA
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CBL reviews all referrals for eligibility
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CBL assigns a number, sends a face sheet and first page of the CWS referral form and assigns a special project code
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Worker has initial contact with family. SW may/should advocate for CB services if lower risk than originally assigned (CBL verifeies that the first contact was made)
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CBL assigns a number, sends a face sheet and first page of CWS referral, completes the CB referral form and assigns a special project code
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CBL email referrals to the Director of Cultural Broker's program county email address
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CB will review referrals screen out sexual abuse and gun violence
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NO
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CB does not contact family
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Screen in - send to Clerical Analyst- enter referral information onto the spreadsheet, or download excel referral int database
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Screen in send to Clerical Analyst-enter referral info onto the excel spreadsheetw/ new database she will download ex
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Initial contact letters sent to the family. Clerk will call PSW workers informing them of the CB worker and requesting any updated info.
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CB worker will recieve copies of all referral info at which time they will phone the family w/n 48 hours
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Family agree to participate
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YES
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CB will interview the family or individual and allow them to tell their story. Assessment can be done or appointment made for later date.
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Cultural Broker Flowchart
