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BusinessProcess map for improving frontline services
By samwise
Category: Business. Viewed 434 times. Created November 2014.     Disclaimer.   
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 Identify frontline service issues
 
 
 









 
 Create solutions between management
 
 
 









Management Responsibility
Communicate solutions to staff
 
 
 









 
 Implement changes and retrain staff
 
 
 









 
 Monitor changes and get customer feedback