Customer requests something special. In this example Bob's Burger Barn wants 100 Black Napkins.
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The office will put the Black Napkins in the Customer Items as a "Demand" with a billing code of "IC" and a minimum percentage charge of "100%".
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The office will make the special invoice for delivery. The computer will then put the total delivery quantity in the customers inventory.
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The following week the computer will automatically place the special item on the customer's regular invoice, charging 100% of the delivered inventory.
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The driver will notice the line item charging for the special items. He/she will make sure the soiled product is returned and will put the soil count on the invoice, reducing the amount due by the amount of soil returned.
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